FAQ
Tags don’t appear on the product page
Section titled “Tags don’t appear on the product page”Check these in order.
- Does that product have multilingual tags? Products with no tags render nothing at all (this is intentional)
- Is the block on the product template? Check that “Block placement on the product page” shows “Done” on the app’s home screen
- Did you save the theme? Adding the block in the theme editor requires saving
- The block’s Advanced settings — if you typed a namespace and key manually, make sure they match the app’s setting. Normally they should be left empty
I translated the tags but the translated page doesn’t change
Section titled “I translated the tags but the translated page doesn’t change”- Make sure you pressed Save in Translate & Adapt
- Make sure the input format is intact. The square brackets and quotes in
["Tag A","Tag B"]must be preserved (details) - Make sure the language is published on your store (Settings > Languages in the admin)
The metafield isn’t offered as a Search & Discovery filter
Section titled “The metafield isn’t offered as a Search & Discovery filter”Most likely the metafield definition is not exposed to the storefront. Press “Set up automatically” on the app’s home screen. See Create the metafield definition.
Will my Shopify standard tags be deleted?
Section titled “Will my Shopify standard tags be deleted?”No. The app only reads standard tags; it never changes or deletes them. Existing theme features and automated collections keep working as before.
Translating each product is a lot of work
Section titled “Translating each product is a lot of work”Shopify registers metafield translations per product, so per-product work is currently unavoidable. We recommend running the migration first to line up your tag wording, then working through the translation status page.
What happens if I uninstall the app?
Section titled “What happens if I uninstall the app?”| Data | After uninstalling |
|---|---|
| Multilingual tags on products (metafield values) | Kept |
| The metafield definition | Kept |
| Registered translations | Kept |
| Settings and job history held by the app | Deleted |
Tags and translations live in Shopify, so uninstalling doesn’t lose them. The product page block stops rendering, so remove it from the theme editor.
Are only products supported?
Section titled “Are only products supported?”Yes. Only product tags are supported today. Collection and blog article tags are out of scope.
Can the app translate for me?
Section titled “Can the app translate for me?”Not in the current version. Translation input is delegated to Shopify’s official Translate & Adapt app; this app never writes translations.